Taw River Dairy (‘We’ or the ‘Company’) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier, for example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Taw River Dairy is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Westacre Farm, Sampford Courtenay, Okehampton, Devon EX20 2SE, United Kingdom.

For all data matters contact us directly: info@tawriverdairy.co.uk or call 07525 164805.

We use your personal data to record and fulfil sales orders and respond to your requests for information on our products. In addition, we use your personal data in out internal record of sales orders. If you give use your express consent, we will also contact you (and then only from time to time) with information on our products and plans, promotional activity and topics close to our hearts – such as cows!

With reference to the categories of personal data describes in the definitions section, we process the following categories for your data: Personal data will include your name, address, contact details and, if you have ordered via our website, your IP address. We will not require or process any form of special categories of  personal data.

Your personal data will be treated as strictly confidential, and will be shared only within our company and any sister company to our professional advisers or, if required, to any governmental or regulatory body.

We keep your personal data for no longer than reasonably necessary and we only retain your data for our internal purposes.

We require your personal data as a necessary requirement to allow us to fulfil your sales order (a contract) and to maintain internet records of that order.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you

The right to request that we correct any personal data if it is found to be inaccurate or out of date

The right to request your personal data is erased where it is no longer necessary to retain such data

The right to withdraw your consent to the processing at any time, where consent was your lawful basis for processing the data

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means)

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing

The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics)

We do not transfer personal data outside of the EEA.

If we wish to use your personal data for a new purpose, not covered by the Data Privacy Notice, then we will provide you with a new notice explaining thus new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.